Terms & Conditions
PLEASE READ THE FOLLOWING TERMS CAREFULLY BEFORE USING THE WEBSITE
This page is run by “RUBY Maritime Company for Pleasure Yachts” , Tax ID Number EL996863039, Ship Tax Office of Piraeus, registration number in the MCPY Registry: 2799/02
Address: 6, Vasileos Pavlou Ave, 2nd Floor
P.O. 16673 Voula
Tel: +30 210 8994664
2. Access and use of the site
You may not use the Website in an abusive or unlawful manner, or in violation of any applicable law or license.
In the light of, but not limited to, the foregoing, you agree that when using the Site it is forbidden to:
(a) Cause damage to third parties;
(b) upload any files containing software or other material that infringes our Intellectual Property Rights (as defined below) owned by our Company, or any third party without our prior written consent;
(c) upload, publish, transmit, distribute, or dispose of any material that contains viruses, corrupted files or any other code, files, software or programs that may affect, destroy, interrupt, or limit the functionality of our site;
(d) Install and promote, in any way, any kind of unsolicited or unauthorized advertising or spam, repetitive message or any other form of unwanted content promotion, as well as install and promote advertisements without our prior express written consent.
Our Company reserves the right to correct, remove or add any material or content on its Website and on the Social Media Networks it manages. We may, at our sole discretion, delete malicious comments on its Social Media at any time, and make changes of any kind without notice.
3. Intellectual Property
Website content, images, videos, trademarks, names, logos, registered trademarks, design rights, and other rights (including rights to software and databases) are the intellectual property of Ruby Yachts and its affiliates.
As users, you may view, download, transmit and print any material and information made available to you through the Website, while complying with the following conditions:
(a) the material and information must not be reproduced or included in any other work or publication on any media in a malicious way or in a manner that would prejudice the reputation of our company;
(b) the material and information may not be modified in such a way as to alter the content and information provided on our site;
(c) the material and information may not be distributed or sold to third parties without our written consent.
4. Links to and from other sites
Links to other sites may be provided for your convenience. By providing these links, we are not endorsing, sponsoring or recommending such sites or the materials disseminated by or services provided by them, and are not responsible for the materials or services related to or from any other site.
We make no representations concerning the content of sites listed in any of the Site’s directories. Consequently, we cannot be held responsible for the accuracy, relevancy, copyright compliance, legality or decency of material contained in sites listed in any search results or otherwise linked to a Site. We cannot guarantee the security of any information you disclose online; you make such disclosures at your own risk.
5. Limitation of Liability
Access to the Website: We make every effort to ensure that our Website is available 24/7, but we are not responsible if for any reason the Website is unavailable at any time or for any period of time. Access to the Website may be interrupted temporarily and without notice in the event of system failure, maintenance or repair, or for reasons beyond our control.
Content: We make every effort to ensure that the information contained on our Website is correct, but we do not guarantee the accuracy, completeness, and reliability of the content of the Website.
The Website, all material and information contained therein, is provided “as is”, without any warranty, express or implied, except as expressly provided by law.
Ruby Yachts is not responsible for:
– any direct loss
– any indirect loss, claim, or consequential loss
– any loss of gain or loss of data, directly or indirectly, in any event, whether by contract, tort, negligence liability or otherwise, in any way linked to (i) any use of this Website or its content, (ii) any interruption, failure or delay in use, or inability to use any component of the Website or any service, including, but not limited to, the unavailability of the Website or its services, regardless of the duration of the unavailability.
– any virus damage or malware that can infect your computer while using or browsing the Site. Visiting, using, downloading or acquiring any material or information through the Site is at your own risk.
Ruby Yachts does not accept any liability and will make no refund in the event of damage or loss of personal items, money, jewelry, passports and other identification documents.
If a Passenger whose age or mental or physical condition is such as to involve any hazard or risk to itself, we shall not be liable for any illness, injury or disability, including death, attributable to such condition or for the aggravation of such.
We bear no responsibility for any delay, cancelation, or deviation of schedule, due to reasons beyond our control (i.e. force majeure, weather conditions etc.) or if the captain decides a change on schedule for operational purposes or any other reason regarding passengers’ safety or the vessel’s security.
6. Applicable law
Any dispute in connection with the interpretation and fulfillment of this Agreement shall be decided by arbitration in Piraeus, Greece. Each party shall appoint one Arbitrator, the third –in head of the arbitration – being appointed by the Shipping Chamber of Shipping in Greece. This Agreement shall be interpreted and fulfilled in accordance with the laws of Greece and the Courts of Piraeus/Greece.
Passengers must comply with the corporate standards and regulations of the vessel as well as all the commands and instructions of the captain and crew.
Passengers are not permitted to carry on board any guns and weapons, or any object capable of causing injury, including explosives and flammable substances, which pose a risk to the health of other passengers or the security /safety of the vessel.
Passengers are not permitted to carry on board any illegal drugs or chemical and toxic substances which pose a risk to their health, or to security / safety of the vessel.
Passengers should respect the departure schedules. In the case a passenger fails to meet a departure time, we cannot be held liable, nor bear responsibility for any alternative transportation expenditures of the passenger.
Operation of jet ski, wave runner, watercraft etc. is subject to applicable Greek legislation and permitted only on condition that the operator possesses license which conforms to Greek legislation.
Fishing is allowed within legal restrictions. Please always follow captain’s instructions.
Pets are not allowed on board.
Smoking on board is not permitted.
Children are to be under the supervision of an adult at all times.
Passengers shall be liable for every damage to the vessel or equipment, caused by any wrongful or negligent act or omission of the passenger, or any other person under the responsibility of the passenger.
You can bring shoes for onshore excursions but you will be kindly required to remove them when boarding the yacht because high heeled and hard shoes may damage the teak decks.
For your safety:
-Do not use sun lotions on deck as they make deck slippery. We recommend the use of sun creams.
-Do not dispose of paper or any other objects in the toilets. Please use the waste basket provided. The vessel is not equipped with baby changing facilities or toilets accessible to people with disabilities.
You are not allowed to dispose any kind of object over board. You solely are liable for any kind of sea pollution you may cause.
RIGHT OF SEARCH
The captain may request the passenger to permit a search to be made of its person, for the purpose of determining whether it is in possession of any illegal item as described above. The captain shall be entitled to confiscate or retain, these items and inform the Port authorities/Police. If such is the case, passengers may have to disembark without any further liability of the carrier and without any refund.
REFUSAL OF CARRIAGE
The captain and/ or the carrier may refuse carriage of any passenger a) for reasons of safety or b) if, in the exercise of its reasonable discretion, the captain and/ or the carrier determines that:
-Such action is necessary in order to comply with any applicable laws and regulations,
-The conduct, the mental or physical state of the Passenger is such as to involve any hazard or risk to itself or to other passengers or the security /safety of the vessel (i.e., the passenger is under the influence of alcohol or drugs).
-In case of failure to comply with safety requests and captain’s instructions.
We prioritize the protection of your personal information as part of our philosophy of maintaining relationships of trust. We are committed to safeguarding your privacy and we will only use the information we collect about you lawfully.
You can visit our website without providing any personal information. If you are interested in making an inquiry, it will be required to provide some personal data. Below you will find a detailed description of how we handle your information.
PERSONAL DATA WE COLLECT
In order to be able to provide our services, we may collect some or all of the following personal and non-personal information such as:
In order to be able to communicate with you, we may ask you for the following
– full name,
– telephone number,
– e-mail address.
In case of a pre-booking, we may also ask for your passport or identity card number so that we can communicate a crew list to the Port Authorities.
We will also ask for your name, surname, e-mail address, as well as business details when an invoice is to be issued.
Before chartering our vessel, you shall be asked to complete a questionnaire regarding your food preferences, allergies, so that our chef can adapt the food menu according to your preferences.
Non-personal information: IP address, browser type and version, operating system, and anonymous information about the pages of the site you visited.
We use the form of contract provided by M.Y.B.A. (Mediterranean Yacht Brokers Association). To confirm your booking after signing, the payment of the 50% of the charter fee (1st installment) will be required. The balance of the charter fee plus the VAT (if any), the APA and any other agreed expenses (if any), security deposits (if any) etc., are requested to be paid 30 days prior to the embarkation date.
The charter rate includes the yacht hire, the crew, crew’s food and insurance.
The charter rate does not include the guests’ food, drinks and beverages, fuel consumptions, gasoline for the water toys, the VAT, any local agent’s fees, and any communication fees. Laundry is also not included on the charter fee (unless otherwise agreed). For these additional expenses, you will be requested to pay an extra amount called APA (Advanced Provisioning Allowance), which is usually the 30-35% of the charter fee. The crew can then prepare the vessel in advance, in terms of fuel and food provisioning prior to the embarkation (the food and drinks’ selection is based on the preference sheet that guests will be requested to complete).
The captain who will be responsible for the use of the APA will inform the Charterer at the end of the charter (or during the charter) for the APA balance, presenting all possible receipts. Should the APA finish before the end of the charter, Charterer will be requested to make an additional payment. If there is a refund, the Captain will reimburse with the relevant amount cash and prior to the Charterer’s disembarkation.
Payment for extraordinary expenses such as special requirements or equipment, shoreside transport or excursions or any other expenses not customarily considered part of the Vessel’s operating costs may be required to be paid, via the Broker’s account in advance or to the Captain on boarding, in addition to the APA.
Payment for additional expenses such as special requirements or equipment, shoreside transport or excursions or any other expenses not customarily considered part of the Vessel’s operating costs may be required to be paid, via the Broker’s account in advance or to the Captain on boarding, in addition to the APA.
Exchange rates, if applicable, cannot be guaranteed.
All payments must be made in cash or Debit Card so that the CHARTERER should be able to have sufficient funds available to cover all foreseeable expenses or arrange to deposit additional funds with the Broker.
HOW WE USE YOUR PERSONAL DATA
We only process your personal data for specific and limited purposes. We receive the personal data you choose to provide us with (such as the information you send to us when you fill out the contact form of our Website). Our purpose is to collect only the personal data voluntarily provided by you, so that we can provide you with the right information and make your bookings process easier.
Through this website, we will never ask you for the Credit or Debit or Prepaid Card or other payment card, and we do not make any kind of electronic payments. The use of our website is for the sole purpose of informing you of our services and facilitating your booking process.
More specifically, we only ask for the information necessary for the following purposes:
• In order to enable your bookings.
• Personalize and tailor our products and services for you.
• To provide you with useful information and to inform you about any special offer that may be of interest to you. You may receive these by e-mail, post, or via advertisements on third-party sites, including social media.
• To contact you or answer your requests.
• To send you our newsletter.
Note: Should you subscribe to our newsletter, we use the data you provide us in order to send you our email-newsletter with your consent. You can unsubscribe form the newsletter at any time by either sending a message using the contact information provided below or by clicking on the link provided in the newsletter.
We also use impersonal information, such as IP address, browser type and version, or operating system, in order to:
• Provide and manage your account and access to our site.
• Improve our services and user experience.
• Enhance the security of our Online Services.
HOW LONG WE KEEP YOUR PERSONAL DATA
We strive to maintain the reliability, accuracy, and completeness of the Personal Data in our Databases, and to protect your privacy. We only retain your Personal Data for as long as it is necessary for the purposes for which they were collected, and, in any event, no longer than the maximum permitted by Law.
WHOM WE SHARE YOUR PERSONAL DATA WITH
We will not disclose your information to third parties for any marketing purposes of theirs. We only disclose the personal information necessary for the service to be provided.
We may share your personal data with third-parties for the purposes and on the legal bases discussed herein, including:
• Members of our crew (i.e., captain) and other personnel (i.e., chefs) that we rely on to provide you with our Services or process and fulfill your bookings.
• Network support technicians, hosting and database service providers, data security service providers.
Where you have consented to being contacted by third parties including yacht brokers, we may make your data available to them for procedural reasons, such as the validation of your booking.
In specified limited cases we may have a legal obligation to share your Personal Data in order to respond to requests from public authorities (i.e., Port Authorities).
Please also note that we do not disclose your information to third parties unless you ask us to do so or it is required by law to do so, either by lawful order or for fraud or cybercrime prevention.
-You have the right to ask us for information about what data we have collected in our online database. You can do this by completing the relevant contact form available on our website.
-You have the right to ask us to correct, update or change any inaccurate information regarding your personal data. You can do this by completing the relevant contact form available on our website.
-You have the right to ask us to restrict the processing of your personal data. If you no longer wish to receive newsletters about our products, you can contact us by filling in the relevant contact form available on our website or choose the unsubscription button at the bottom of the newsletter received.
-You have the right to ask us to erase your personal data at any time. You can do this by completing the relevant contact form available on our website or choose the unsubscription button at the bottom of the newsletter received.